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Privacy Policy

Last updated: August 2026

Næra Westfjords (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, book our journeys, or otherwise interact with us.

Information we collect

We may collect and process the following types of personal data:

 

a) Information you provide directly

  • Full name

  • Email address

  • Phone number

  • Billing and payment details

  • Nationality and language preferences

  • Booking information (selected journeys, dates, participants)

  • Any information you voluntarily provide when contacting us

 

b) Information collected automatically

  • IP address

  • Browser type and device information

  • Website usage data (pages visited, time spent, interactions)

  • Cookies and similar tracking technologies

 

c) Information from third parties

  • Payment processors

  • Booking platforms or integrated systems used to manage reservations

How we use your data

We use your personal data to:

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  • Respond to your inquiries

  • Process and manage bookings

  • Communicate with you regarding your journey

  • Share necessary booking information with our trusted travel and activity partners

  • Issue invoices and process payments

  • Send newsletters about newly added journeys and events, if you have subscribed

  • Analyze website traffic and improve our website

  • Comply with legal and regulatory obligations

 

We do not sell your personal data.

Legal basis for processing (GDPR)

We process your personal data under the following legal bases:

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  • Contractual necessity – to provide you with booked services

  • Legal obligation – for accounting and tax compliance

  • Legitimate interests – to improve services and ensure operational efficiency

  • Consent – for marketing communications (where applicable)

Sharing your data

We only share your personal data when necessary and with trusted third parties, including:

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  • Activity providers, accommodation providers, transport providers, and other partners involved in your booking.

  • Authorities where required by law.

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We only share the information necessary to provide the requested services.

Data retention

We retain personal data only for as long as necessary to:

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  • fulfil the purposes outlined in this policy

  • comply with legal, tax, and accounting obligations

  • resolve disputes and enforce agreements

Your rights

Under GDPR, you have the right to:

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  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability (where applicable)

  • Withdraw consent at any time (for marketing communications)

 

To exercise your rights, contact us at: info[at]naerawestfjords.is

Cookies

Our website uses cookies and similar technologies to:

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  • ensure proper website functionality

  • analyse website traffic and usage

  • improve user experience

 

You can control or disable cookies through your browser settings.

Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

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Næra Westfjords
Email: info[at]naerawestfjords.is
Website: www.naerawestfjords.is

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